I. Age
Creation of an account and placing an order with Texas Coast Botanicals requires you to be 21 years of age. If we suspect or have reason to believe that you are under the age requirement, your account will be banned.
II. Product Usage
Customers of Texas Coast Botanicals acknowledge that our trees are sold for research and ornamental purposes only. The FDA (Food and Drug Administration) has not evaluated any statements on this site. Texas Coast Botanicals makes no claims about Kratom diagnosing, treating, curing, or preventing any disease.
III. Replacement Policy
All sales are final. Texas Coast Botanicals has a 30-day replacement policy for each tree purchased. If you follow our procedure exactly and your tree does not survive, we will send you a brand-new tree. All sales are final, and no refunds are given. Photo of dead tree must be sent within 30 days of the order for replacement to be valid.
IV. Local Laws
At this time, we are unable to ship Kratom trees to customers in the following states: Alabama, Arkansas, Indiana, Rhode Island, Vermont, and Wisconsin. In addition, we cannot ship to Jerseyville (Illinois), Oceanside (California), San Diego, Sarasota (Florida), and the District of Columbia. This list will be updated as local laws change. You agree that if you are attempting to purchase kratom that you are doing so lawfully according to local legislature. If a shipment is seized because you unlawfully purchased Kratom from us you are forfeiting any and all funds of the sale.
V. Media
Any media on this website is the property of Texas Coast Botanicals LLC. You may not use any images, videos, or other media for any purpose without permission and doing so may result in legal action. Please contact Texas Coast Botanicals to be authorized for the use of any of our media.
VI. Liability Limitation
Texas Coast Botanicals LLC shall not be held responsible or liable for the negative effects resulting from the Misue of our products.
VII. T&C’s Future Revisions
Texas Coast Botanicals Terms and Conditions may be updated or revised at any time as seen fit. The customer is to review and agree to the terms and conditions each time they make a purchase.
IX. Payments
All payments are processed with end-to-end encryption. All checks made payable to Texas Coast Botanicals LLC. Pricing may change at any time. Pending orders will not be affected by price increase.
X. Shipment
All orders are shipped out on Monday/Tuesday of each week. Please note that USPS does not ship on federal holidays or Sundays. All orders will be shipped via USPS within 5-20 business days from the date the order was placed (Average turnaround time during peak season is 2 weeks). Orders are NOT considered missing until either a week with no movement occurs on the tracking or 48hrs after being marked as delivered. After the tracking number is provided to the customer and tracking states that it has been picked up by USPS, all questions must be directed to the respective carriers as the package is no longer in our control. Any orders made for products on back order could take 30-60 business days to ship.
XI. Refusal of service
Texas Coast botanicals holds the right to refuse service to anyone for any given reason, whether outlined in the Terms and Conditions or not.
XII. Cancelled checks/chargebacks/etc.
If a check is bounced/cancelled or money is charged back after your order is delivered, you will be banned from using the service as this affects our company’s ability to use our bank to accept payments. You also may be subject to legal action for stealing product(s).